As a life coach and corporate trainer, I recently had the privilege of guiding young students through pratical, hands-on learning in Customer Relationship Management at the Double Tree Hilton Hotel, Dubai.
This immersive experience allowed us to observe and engage with exceptional hospitality staff, focusing on key skills such as the pillars of hospitality, upselling, and cross-selling.
It was incredibly fulfilling to witness these young minds grow and develop their understanding of the industry. Together, we explored the art of customer relationships while equipping them with essential tools for success
Looking forward to seeing where their journey takes them!
